The salesperson’s lifestyle isn’t for everyone. While this is a career that comes with its perks, there are also plenty of aspects to it that make people think, “I don’t want to work in sales anymore”. Although pay potential is high with sales, it can also be unstable and fluctuate depending on the time of year or the business. Relying on this as a form of income can be stressful and there is the added pressure to hit your target goals each month. Working in sales is also demanding in other ways. This is a fast-paced environment where you’re expected to be within reach of clients and may be obligated to travel extensively throughout the year.
If you’ve been feeling burnt out by your day-to-day life and wondering what options you have next, you may try considering a career in technology. An IT career can provide high-earning potential at stable rates and flexibility such as the ability to work from home. IT may be just the breath of fresh air you need to get that work-life balance back.
Career Change from Sales
It’s never too late to make a career change, especially if that career is in the world of IT. There’s plenty of options to explore to help you get started. Learn more about the variety of IT professional roles out there.
IT Support Specialist
IT Support Specialists do a variety of tasks while playing a core role in their company like answering questions and resolving technical issues, troubleshooting problems and maintaining software, and improving IT systems. Learn more about IT Support Specialists.
Computer Technician
Computer Technicians have diverse schedules on their plate each day, some of which may consist of installing computers, printers, or software and working on managing the organization’s network and equipment. Learn more about Computer Technicians.
Technical Support Technician
Technical Support Specialists provide end-users with assistance in technical, software, and hardware problems by getting down to the details of their company’s technology setup. Learn more about Technical Support Specialist.
Help Desk Technician
Help Desk Technicians manage communications between the end user and the rest of the IT team. You can find them sorting support tickets, diagnosing problems, and guiding customers. Learn more about Help Desk Technicians.
Desktop Support Technician
Desktop Support Technicians support and maintain the organization’s technology by leveraging their extensive understanding of hardware and software. This is to ensure optimal workspace performance. Learn more about Desktop Support Technicians.
Service Desk Analyst
Service Desk Analysts are IT professionals who help monitor inquiries, problems, and IT issues as well as responding to and supporting end users who request help. Learn more about Service Desk Analysts.
NOC Technician
NOC Technicians also known as Network Operations Center Technicians keep operations running by monitoring user incident and outage reporting and providing resolutions as needed. They may supply direct support to the customer or support hardware and software functions like implementing firewalls, routing, or remote access protocols. Learn more about NOC Technicians.
Salesperson Skills
While there isn’t a set-in-stone path towards success, we can tell you that your sales background has already equipped you with many of the important skills needed to do well in the IT industry. You may have developed extensive communication skills through your experiences with customers and clients. Well, this becomes highly important when interacting with end-users as an IT professional whether that means helping those in your own company navigate problems or helping customers with computer issues.
Listening, organization, and problem-solving are also highly coveted skills that can get you far in your IT day-to-day. Being in this role requires you to have a clear understanding of what to prioritize and when as well as your strategy for solving the problems that come your way.
Finally, IT professionals work within their company as a team to make sure everything runs smoothly, and systems are capable of supporting the complex and unique processes of each business. Don’t worry, we’re sure you have plenty of experience with this while collaborating with your current team whether that’s the sales department or marketing team.
Online IT Training
With over 30 years of experience, Centriq’s training program has been proud to have trained thousands of IT professionals across the country. Our four-month IT training program was developed by experts and focuses on what’s important – technology. We are committed to teaching you the important skills that employers are looking for with the use of an in-depth curriculum that prioritizes hands-on experience. You’ll be prepared to work in an IT role the day you complete the program. Ready to leave the stress of sales behind and transition into your new career in technology? Get in touch with us today.