Tell us about your journey into technology training.
Since I was in college, I’ve been tinkering with computers. My roommates came to me with their computer problems. Later in life, I had my own handyman business, which included home computer repair and networking for small business. I was self-taught up until 2020; life-changes catalyzed my call to our friend and radio legend, Russ Mondry, to learn and certify in IT. It seemed like most IT people were doing well and staying in their jobs despite the challenges in the world. Now I am a proud Centriq grad.
I could ramble off several mistakes people make when it comes to optimizing their productivity. I could also offer solutions to fix those mistakes. But in the end, I haven’t answered the most important question: how much time is it going to take to adopt the best solution?
In 2021, Forrester performed a TEI (Total Economic Impact™) study, and determined that the solutions built through Power Platform showed a 3% efficiency gain within a single organization and within the first year of adoption. Without a doubt I know this to be possible just by watching our trainers and operations team build out automation tools on the fly, but we also have the most knowledgeable training team out there. What if a non-technical person (like me) tried to build a solution through Power platform? Would the risk of wasting time learning how to build a Power Platform solution outweigh the reward?
Tell us about yourself and your journey into technology training.
I was in the I.T. field for 20 years and got a reputation for being the “instructor” type of I.T. guy. I enjoyed creating step-by-step instructions in visual format, explaining technical concepts in laymen’s terms to non-I.T. to help them, and documenting everything I could to make I.T. operations easier for everyone. I was a Systems Administrator when the Centriq Training Technical Trainer position was brought to my attention and I immediately thought “I would love that! But I guess you have to have a degree in teaching…..?” A technical recruiter felt that wouldn’t be a problem, and here I am loving my job with Centriq, two and half years later.
Tell us about yourself and your journey into technology training
After spending years teaching preschool and waiting tables, I was ready to move in to more of a corporate space. I was brought to Centriq through a friend and have loved every moment here. I came to Centriq with little to no knowledge about the IT or corporate worlds. It was so different from what I had done before. But everyone around me has always been so open to teaching down to the smallest details. It’s been amazing being here and watching Centriq grow to what it is now.
Windows 11 is changing the way we work – for the better. Each version of Windows has enabled us to be more productive and efficient than the last, and Windows 11 doesn’t disappoint. And as with previous versions, we’ll continually see updates to the operating system that further enhance our Windows experience. But what do we have already? In this post, I’ll highlight three of my favorite changes that come with Windows 11.
Our 2021 Producer of the Year committed themselves to being a Centriq Champion in many ways! In addition to being the top Corporate Sales Producer in 2021, this team member exemplified the following Centriq values:
I recently presented a webinar on utilizing the various Microsoft 365 task management apps. I did a deep dive into the Microsoft To Do app. It is the leading app to manage all your personal and small group tasks. To Do can help you create, manage, and prioritize personal tasks — but many don’t know about the lists and groups features within Microsoft To Do. These functions can help keep us organized and focused on specific projects with other team members.
We live in a world where online presentations and meetings take up a huge chunk of our time. With so much information and content to retain, a lot of presentations just become part of the noise and are often forgotten. One of the skills (out of many) that our trainers learn and evolve as they manage training sessions is how to engage and captivate their class so that the content presented is absorbed. One of our trainers, Nate Chamberlain was gracious enough to show us all of his secret presentation tricks he’s learned along the way. In a recent webinar Nate demonstrated the following tips you can use in PowerPoint that will make your presentation stand out from the noise:
1. Plan out your presentation
2. Take advantage of the Insert menu
3. Don’t ignore the Designer tool
4. Maintain brand standards
5. Help narrate your story by using animations
6. Set aside time to prepare your delivery
Continuous education is a hallmark of any profession. Education develops an individual, but it also benefits the organization the employee works for: creating opportunity, offering new or enhanced employee’s strengths and skills. It strengthens the person, the team, and the business. Lifelong learning has long been a passion for me. Having been in jobs that did not offer training, I know the frustration of feeling personally limited.
It’s no secret that the workforce is experiencing a big shift – the Great Resignation – and that as a result, organizations are realizing that it is time to examine their strategy around employee retention.
You have probably heard the “What if we train them and they leave?… What if we don’t and they stay?” quote many times over the years. Perhaps now is a good time to recall what Sir Richard Branson says, “Train people well enough so they can leave, treat them well enough so they don’t want to.”