Centriq and ConnectWise
Deliver Advanced Ticketing System Training to Future IT Workforce
KANSAS CITY, Mo. – Centriq and ConnectWise are partnering in the classroom to train the next generation of information technology (IT) professionals in resolving service issues. The ticketing system is a core part of IT that has a long history but made recent significant advancements. IT professionals must adapt to the ever-changing technologies available in the workplace.
Centriq’s IT Career Program is designed to give graduates the technology job skills that are in demand today. Working in a ticketing system is a vital part of an IT career. Most Centriq graduates will sit down on the first day of a job and work in a ticketing system.
“Partnering with ConnectWise is a step forward in our dedication to offer our students real-world, on-the-job skills,” said Jessica Oliver, Chief Operating Officer at Centriq. “Our goal at Centriq is to provide our students with the most relevant, hands-on experiences in the classroom using the same technologies they’ll work with in their future jobs. ConnectWise Manage is a premier ticketing system and there is not a more relevant platform in the tech workforce.”
Technology is an exciting field that is always offering great opportunities for career growth. These roles are ideal for anyone looking to upgrade from their current position or completely transition from their previous careers. Centriq is all about getting you on the path towards your new role in IT. With over 30 years of training experience under our belts, we know how to teach technology and are there for you from your first inquiry to the moment you start your job search.
Get started today and learn more about our program by filling out a contact form on our website
The gig economy is attractive work for those who value freedom in their roles. But jumping from one project or role to the next takes its toll. What freelancers may not realize is that going from self-employed to employed offers many of the same benefits in the IT industry. Gig workers are self-motivated and reliable people, making them a great fit for IT careers that require people to be dedicated to self-learning and following through on commitments.
If you are looking for how to get out of the self-employment life and into a full-time role, a transition into an IT career is the fit for you. Whether you are an Uber delivery driver, pet sitter, virtual assistant, or personal shopper, your skills will transfer seamlessly to the IT field.
For decades, the “computer nerd” label has been a culturally accepted stereotype, synonymous with thick-framed glasses-wearing, computer-loving, “did you try restarting it?” type of guys. This stereotype has been played out all over modern media – even The Office included an ongoing joke about season six’s unsung hero: the IT specialist whose name was so forgettable he was referred to as “man,” “sport,” and eventually “Glasses.”
Spoiler alert: Glasses, whose name was actually Nick, ended up giving the office the finger and quitting.
Technical School vs College
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Luckily, the need for college experience is fading, especially in tech. While computer science or programming degrees were often the go-to path for those wanting to break into tech, the IT industry has continued to evolve—especially to combat the nation-wide shortage of tech talent.
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“There’s a lot of underlying foundation things where IT and retail are very, very similar,” says Eric, who spent six years working at a specialty grocery chain before he got his IT training with Centriq. “I think for me, it was a great choice. I had the background of customer service, and I was troubleshooting and problem solving every day. So, I really just took it from a grocery market to an IT career.”