Blog

Being a social worker is a noble career with the ability to connect with others and help them on their way through life. However, this can be a taxing industry emotionally, mentally, and even physically with long hours, large caseloads, and complex networks to navigate. If you’re feeling burned out by your current responsibilities in social work and are considering alternative options that provide more of a balance, a role in IT may be the solution for you.  

Career Change for Social Workers 

A career in information technology is within reach and we will help you pave the way. One of the very first steps to take is to look into the options in careers offered in the tech industry and explore what you find interest in. Take a look through just a few of the many paths available.  

IT Support Specialist  

IT Support Specialists answer questions, resolve technical issues, troubleshoot problems, maintain software, and improve IT systems while serving as a core component of a company. Learn more about IT Support Specialists.  

Computer Technician  

Computer Technicians have a lot of touchpoints throughout a company from installing computers, printers, or software to working on managing the organization’s network and equipment. Learn more about Computer Technicians.  

Technical Support Technician  

Technical Support Specialists center their day around end-users with assistance in technical, software, and hardware problems. Learn more about Technical Support Specialist.  

Help Desk Technician  

Help Desk Technicians keep systems running smoothly by overseeing communications between the end user and the IT team and work through sorting support tickets, diagnosing problems, and guiding customers to solutions. Learn more about Help Desk Technicians. 

Desktop Support Technician  

Desktop Support Technicians have a strong understanding of the system they use as well as its hardware and software. They focus on supporting and maintaining the organization’s technology to ensure optimal workspace performance. Learn more about Desktop Support Technicians.   

Service Desk Analyst  

Service Desk Analysts are IT professionals who monitor inquiries, problems, and technology issues as well as responding to and supporting end users who request help. Learn more about Service Desk Analysts.  

NOC Technician  

Network Operations Center Technicians keep a watchful eye on user incident and outage reporting and provide solutions when issues occur. They may be involved with direct support to the customer or implementing or repairing firewalls, routing, or remote access protocols. Learn more about NOC Technicians.  

Transferable Social Work Skills 

You may be wondering if you’re ready to begin your journey towards a career in technology. The exciting news is that you are already equipped with many of the soft skills needed to succeed as an IT professional. Social workers are adept at critical thinking, complex problem solving, communication, and resolving conflict.  

What you’ll find is that many of these skills you currently practice in your day-to-day life become useful when you transition into technology. It’s crucial that IT professionals can solve whatever problems come their way throughout the workday. You may be tasked with unexpected software issues in the morning and be asked to tackle hardware upgrades in the afternoon.  

In addition, the communication skills you’ve developed when working with the community will become very important as you work to collaborate with your colleagues and support end-users. You’ll find that being able to organize your thoughts clearly and effectively communicate them will be instrumental in your success as a new IT professional.  

Online IT Training  

It’s never too late to make a career change, especially with a partner that backs you and your goals. Centriq’s training program can be completed in-person or virtually and mimic the environment you can expect to find yourself in once you enter the IT industry in your new role.  

We are with our students every step of the way from before they enroll to after they graduate. Our four-month program ensures each and every student receives hands-on training and immerses themselves in the world of IT networking and coding. Our methodology consists of the most up-to-date curriculum with experienced trainers and real-world applications. With over three decades in the business of training experienced IT professionals, Centriq is the program that will get you to your new career. Ready to transition out of social work and into your new career in technology? Get in touch with us today.