Healthcare workers play an important role in society. But we completely understand that it is easy to get burned out or overwhelmed in this demanding work environment. If you are tired of working in healthcare, a role in information technology may be for you. Healthcare workers are used to fast-paced duties, exhibit an immense amount of patience, and are excellent at helping others. These are very similar to needs in the IT industry.
Anyone from healthcare can start a new role in the IT industry whether you are a nurse, a pharmacy technician, etc.
COVID has changed the professional working world forever. In the case of IT, however, that might just be a positive thing. According to IT staffing agency Motion Recruitment, the market lost 180,000 total jobs in December 2020 – but gained 20,000 IT jobs. Why has the IT job market exploded, and what are the most in-demand tech roles in 2021?
The reason for the increase in available IT jobs is simple: COVID has demanded an unprecedented amount of work in the healthcare and technology space while also forcing companies to rapidly develop and improve their e-commerce platforms. But this change comes with significant growing pains; there just isn’t enough IT talent to execute these roles properly.
When the US Bureau of Labor Statistics released its ten-year employment projections for 2020-2030 in September 2021, it did so without considering the economic effects of the worst public health crisis in a generation. The research had been completed; the projections foretold. But with COVID-19 affecting as many areas of the job market as it did, the Bureau decided to re-release its projection report in February 2021, this time factoring the pandemic into their prognosis. When the Bureau updated its report later on, it foretold a somber story for some industries and the beginning of a boom for others — thanks to COVID.
Meet Technical Instructor Andrew Mackay! Andrew always knew he would get into IT because he liked fixing his own cars, mowers, and electronics. Andrew started out in an entry level IT role but moved up quickly through the Help Desk. He’s now ready to help students like you thrive in the IT space.
Learn what Andrew thinks sets Centriq apart from other technical training programs and how it helps our students succeed.
Microsoft Bookings has had a journey… It was first only available to small business licenses, then released to enterprise licenses. Now, Microsoft is releasing another change in June for ‘Bookings in Outlook’.
What does this mean for you and your organization? Well, if you want a great step-by-step on the ‘how-to’s of Bookings check out our webinar recording. If you’re not sure if Bookings is right for you, then keep on reading!
Tell us about your journey into technology training.
It really happened by accident! I was working as a Coordinator of Student Outreach and Success in the School of Communications at Webster University, and my co-worker interviewed for the advising position in STL. Even though the position was filled, and the recruiter didn’t realize it at the time, she mentioned the Operations Coordinator position to her. She, in turn, referred me and the rest is history! This was my first job outside of higher education and I love it.
Tell us about your journey into technology training.
Since I was in college, I’ve been tinkering with computers. My roommates came to me with their computer problems. Later in life, I had my own handyman business, which included home computer repair and networking for small business. I was self-taught up until 2020; life-changes catalyzed my call to our friend and radio legend, Russ Mondry, to learn and certify in IT. It seemed like most IT people were doing well and staying in their jobs despite the challenges in the world. Now I am a proud Centriq grad.
I could ramble off several mistakes people make when it comes to optimizing their productivity. I could also offer solutions to fix those mistakes. But in the end, I haven’t answered the most important question: how much time is it going to take to adopt the best solution?
In 2021, Forrester performed a TEI (Total Economic Impact™) study, and determined that the solutions built through Power Platform showed a 3% efficiency gain within a single organization and within the first year of adoption. Without a doubt I know this to be possible just by watching our trainers and operations team build out automation tools on the fly, but we also have the most knowledgeable training team out there. What if a non-technical person (like me) tried to build a solution through Power platform? Would the risk of wasting time learning how to build a Power Platform solution outweigh the reward?
Tell us about yourself and your journey into technology training.
I was in the I.T. field for 20 years and got a reputation for being the “instructor” type of I.T. guy. I enjoyed creating step-by-step instructions in visual format, explaining technical concepts in laymen’s terms to non-I.T. to help them, and documenting everything I could to make I.T. operations easier for everyone. I was a Systems Administrator when the Centriq Training Technical Trainer position was brought to my attention and I immediately thought “I would love that! But I guess you have to have a degree in teaching…..?” A technical recruiter felt that wouldn’t be a problem, and here I am loving my job with Centriq, two and half years later.
Tell us about yourself and your journey into technology training
After spending years teaching preschool and waiting tables, I was ready to move in to more of a corporate space. I was brought to Centriq through a friend and have loved every moment here. I came to Centriq with little to no knowledge about the IT or corporate worlds. It was so different from what I had done before. But everyone around me has always been so open to teaching down to the smallest details. It’s been amazing being here and watching Centriq grow to what it is now.