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Centriq Blog Category: Centriq News

Behind the Scenes of our ITIL4 Foundation Course – Centriq

Behind the Scenes of our ITIL4 Foundation Course – Centriq

December 13, 2021 in Centriq News, Corporate IT Training, ITIL / by Centriq Training

Continuous education is a hallmark of any profession. Education develops an individual, but it also benefits the organization the employee works for: creating opportunity, offering new or enhanced employee’s strengths and skills. It strengthens the person, the team, and the business. Lifelong learning has long been a passion for me. Having been in jobs that did not offer training, I know the frustration of feeling personally limited.

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A Guide on Planning Your 2022 Training Strategy

A Guide on Planning Your 2022 Training Strategy

November 23, 2021 in Centriq News, Corporate IT Training / by Leanora Wendling

It’s no secret that the workforce is experiencing a big shift – the Great Resignation – and that as a result, organizations are realizing that it is time to examine their strategy around employee retention.

You have probably heard the “What if we train them and they leave?… What if we don’t and they stay?” quote many times over the years. Perhaps now is a good time to recall what Sir Richard Branson says, “Train people well enough so they can leave, treat them well enough so they don’t want to.”

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Behind the Scenes: Centriq’s Internal Lunch ‘n’ Learns on Microsoft Teams

Behind the Scenes: Centriq’s Internal Lunch ‘n’ Learns on Microsoft Teams

November 11, 2021 in Centriq News, Corporate IT Training, Microsoft 365/Office 365, Microsoft Office / by Nate Chamberlain

We’ve been using Microsoft Teams internally at Centriq for quite a while, but the product continues to evolve each month. This is an exciting reality, but it can also make it difficult for users to stay on top of all Microsoft Teams has to offer. Because Microsoft Teams is our digital workplace at Centriq, where a majority of our communication and collaborative efforts take place, we wanted to do something to help our colleagues boost productivity, unlock new ways of working together online, and communicate more effectively using the latest features available.

To address this, our Microsoft 365 team recently sponsored two virtual, internal Microsoft Teams refresher lunch ‘n’ learn sessions which also served as an introduction to tips and best practices for our newer employees.

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Centriq’s Virtual M365 Training Evolution: COVID-19 and Beyond

Centriq’s Virtual M365 Training Evolution: COVID-19 and Beyond

September 8, 2021 in Centriq News, Corporate IT Training, Microsoft 365/Office 365, Microsoft Office / by Mickie Brewer

In the years leading up to COVID-19, Centriq Training stood apart from other training companies because we offered a true classroom experience, in-person, with a live instructor. Although we have offered the option for learners to attend most of our classes virtually since 2012, Centriq has generally encouraged in-person attendance for optimal learner experience.  And the new M365 user courses we developed weren’t available virtually for public audiences.   But in March 2020, the pandemic created an immediate need for every Centriq course to be offered virtually with optimal student experience.

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Use Microsoft Teams to Prepare for, Lead, and Follow-Up on Efficient Virtual Meetings

Use Microsoft Teams to Prepare for, Lead, and Follow-Up on Efficient Virtual Meetings

September 8, 2021 in Centriq News, Corporate IT Training, Microsoft 365/Office 365, Microsoft Office / by Julie Cantwell

Let’s reflect on how our daily work lives have changed over the past year or so. By now, many of you have likely set up a good home office space. Mine personally took over my kitchen table and I’m continuing to make improvements, including a new desk soon. While many of us were making the shift to working from home more, Microsoft Teams was also evolving to close the gap between working virtually and being at the office, giving you the most effective and efficient work environment.  Teams is built on a foundation of collaborative tools and application integrations with sharing abilities and communication features throughout. But many underutilize all Teams has to offer when it comes to running effective meetings.

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How to Use OneDrive for Business to Request Files Securely

How to Use OneDrive for Business to Request Files Securely

August 17, 2021 in Centriq News, Corporate IT Training, Microsoft 365/Office 365, Microsoft Office / by Craig Gerdes

Have you ever needed other people to upload files directly to your OneDrive? Obviously, you could share an entire folder with them, but what if you didn’t want them to see the existing contents of the folder? For example, sometimes it isn’t always appropriate for everyone to view certain files (HR documents, certain forms/requests/paperwork, photo contest submissions, award nominations, etc.).

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So, You Want to Be a Team Owner?

So, You Want to Be a Team Owner?

August 5, 2021 in Centriq News, Corporate IT Training, Microsoft 365/Office 365, Microsoft Office / by Julie Cantwell

Just like in any leadership role, whether it’s for a sports team, corporate role, or mentorship, being a Microsoft Teams team owner comes with responsibilities and demands. Being a team owner can also be fulfilling as you see your co-workers achieve success by working more effectively using the Teams application. Let’s first define your role as a team owner. 

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Somehow I Have Dozens (Hundreds?) of Teams; What Can I Do?

Somehow I Have Dozens (Hundreds?) of Teams; What Can I Do?

July 26, 2021 in Centriq News, Corporate IT Training, Microsoft 365/Office 365, Microsoft Office / by Nate Chamberlain

If Microsoft Teams was deployed to users without any governance or policies configured, your users have likely already found the convenient “Join or create a team” link and are creating sometimes business-related and sometimes fun or social teams. In this post, we’re going to cover a number of important topics you should work through with your team: 

Finding inactive teams

Deleting or archiving (soft-deleting) teams 

• Renaming teams 

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