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July 4 06:41 PM


Microsoft Office Outlook: Level 2 Training Class:

  • Ways to Train:
  • Live Classroom
    Class is delivered at a Centriq location with a live instructor actually in the classroom.
  • Live Virtual Class
    Class is delivered live online via Centriq's Virtual Remote technology. Student may attend class from home or office or other location with internet access.
  • HD Class
    Class is delivered via award winning HD-ILT at Centriq's facility. Students view the live instructor utilizing a 60'' HD monitor.
  • Ways to Buy:
  • Retail
    Class can be purchased directly via check, credit card, or PO.
  • CV Centriq Vouchers
    Class is available for students using Centriq Vouchers.
  • CP Centriq Choice Pass Eligible
    Class is available to students utilizing Centriq Choice Pass program.
Start Date End Date Duration Days Start Time End Time Time Zone Location Ways to Train Ways to Buy Price
08.09.22 08.09.22 1 Day T 8:30AM 4:00PM Central Virtual Only Live Virtual Classroom Cash CV Centriq Vouchers CP Centriq Choice Pass Eligible $249.00
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10.21.22 10.21.22 1 Day F 8:30AM 4:00PM Central Virtual Only Live Virtual Classroom Cash CV Centriq Vouchers CP Centriq Choice Pass Eligible $249.00
1.0 CV
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Outlook is a Microsoft application that you can use to send and receive email. Email is an electronic message sent from one computer to another. You can also use Outlook as a personal organizer; for example, you can schedule meetings and appointments and keep track of tasks and contacts.

*Note - This course is delivered on the 2019 version of the product & prepares students for the Microsoft Office Specialist and Expert exams for Outlook 2019. Using an older version of Office today? There is 10% difference between 2013, 2016 and 2019.


Students will get the most out of this course if their goal is to become proficient in using intermediate Microsoft Outlook skills to create email. Students should have some experience using Microsoft Outlook.

*Note – If you are unsure what course level you should take, you might consider taking a short self-assessment available


In order to be successful in this course, a learner should have completed the following course:

Microsoft Outlook 2019: Level 1 (Basic)

In addition, students should be comfortable using a personal computer and Microsoft Windows 10 and be able to multitask, as the structure of this class will require you to listen, watch, read, type, and write often all at the same time.

Course Completion

After completing this course, students will know how to:

  • Organize Outlook by managing accounts, folders, and categories; using advanced searching and filtering features, and creating Quick Steps
  • Manage your inbox by configuring junk mail filters, creating rules, and using cleanup tools
  • Use advanced email settings such as message properties, delivery options, styles, themes, and stationery
  • Organize your work with notes and journal entries
  • Use Outlook's collaboration features, such as item and calendar sharing, mail merges, and integration with social media services

View the Microsoft Office Outlook: Level 2 Training Course Outline

Lesson 1: Modifying Message Properties and Customizing Outlook

 Topic A: Insert Advanced Characters and Objects

 Topic B: Modify Message Properties

 Topic C: Add Email Accounts to Outlook

 Topic D: Customize Outlook Options

Lesson 2: Organizing, Searching, and Managing Messages

 Topic A: Group and Sort Messages

 Topic B: Filter and Manage Messages

 Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox

 Topic A: Manage Junk Email Options

 Topic B: Manage Your Mailbox Size

Lesson 4: Automating Message Management

 Topic A: Use Automatic Replies

 Topic B: Use Rules to Organize Messages

 Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

 Topic A: Set Advanced Calendar Options

 Topic B: Create and Manage Additional Calendars

 Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts

 Topic A: Import and Export Contacts

 Topic B: Use Electronic Business Cards

 Topic C: Forward Contacts

Lesson 7: Managing Activities by Using Tasks

 Topic A: Assign and Manage Tasks

Lesson 8: Sharing Outlook Items

 Topic A: Delegate Access to Outlook Folders

 Topic B: Share Your Calendar

 Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files

 Topic A: Use Archiving to Manage Mailbox Size

 Topic B: Work with Outlook Data Files

Enroll Now!