Desktop support specialists hold an organization together with their technology expertise. Curious about how this role helps a company work to its optimal performance level? We share everything you’ll need know about becoming and being a desktop support technician.
If you’ve been working as a manual laborer, you already know the useful traits you bring to the table. These skills you’ve built up over the years will become essential throughout your IT training program and your career change. Manual laborers are hardworking team players who understand the value of good communication, all of which play a daily role in the tech world. You may even have experience with some technology yourself that will give you a jumpstart on the field.
Whether you are looking for alternative careers for carpenters, construction workers, mechanics, or landscape architects, a transition into the IT industry is for you.
If you’re looking into help desk jobs but aren’t sure your resume is worth anything because you have no prior professional IT experience, think again. Enrolling in a technical training program is the first big step, and chances are you have plenty of transferable skills from your previous jobs to beef up your resume — even if those jobs had nothing to do with IT. But what kinds of skills are employers looking for when filling a help desk position, and how can you supplement your resume with the appropriate qualities without having an IT background?
Have you heard? The IT industry is in need of some serious tech talent. While there are plenty of IT jobs to choose from, it’s important to outperform the competition by keeping your personal and professional skills sharp heading into interviews. We’re talking about Pro Dev, or Professional Development, which encompasses not only your technical skills but also your “soft skills”.
If you’re job hunting amongst other worthy competitors, soft skills can be the difference between landing that dream job and waiting for an offer that never comes. In the workplace, soft skills illustrate just how valuable a team member you are. But if you’re wondering, what the heck are soft skills, why are they so important for a job in IT, and how can I learn them, you’re in the right place.
Computer technicians play a crucial role in an organization and are well-versed with the ins and outs of hardware and software. Curious about how they help maintain an organization? We share everything you’ll need to know about becoming and being a computer technician.
Remote work is highly desirable especially in the environment of the world today. There are many benefits to working remotely. Your time is your own to some extent, you save on resources for commutes, and you can live and travel almost anywhere. There is also a huge attraction for people like parents, caregivers, or those with disabilities in remote work because you’re given much more flexibility in your career. This allows you the freedom to prioritize aspects of your life that require attention and not worry about being restricted by what’s going on at home
After you’ve gotten some IT training education under your belt, you’re going to want to start working on your resume (because getting a job is the main goal at the end of your training, after all). Even though your resume is going to look similar to other professional resumes, there are a few key distinctions you can do yourself to stand out in the IT world. Follow our tips to put you ahead of the competition and get you an entry-level IT role – a role like IT Support Specialist, Computer Technician, Technical Support Specialist, Help Desk Technician, Desktop Support Technician, Service Desk Analyst, NOC Technician, or many more.
Companies are feeling the burn of a post-pandemic labor shortage across the country. While this is good news for workers, it’s not so great for employers looking to bolster their staff. Specifically, it’s not great for companies seeking qualified IT talent. We already know there’s an IT talent shortage, but now the question is: how can we bridge the IT skills gap to foster a sound and productive IT workforce in our post-pandemic society?
Ever heard of a network operations center technician? These roles are critical to operations at a company. Curious about how a NOC technician keeps a company secure? Learn more about becoming and being a NOC technician.
Call center representatives are ready for anything and that is exactly what those in the IT industry are looking for when it comes to new hires. You may be familiar with problem-solving on-the-go, adapting to whatever comes your way, and helping others. These are all skills that are part of the everyday life of someone working in information technology. The career switch may be smoother than you’d think.
Transitioning out of a customer service job is absolutely possible for those who are wanting to get out.